Full-time, 40 hours per week, 5-8 hr. days or 4-10 hr. days with every other weekend
Job Summary:
The Lead LPN works in collaboration with the Nurse Director, to facilitate safe and effective patient care. This position participates in nursing care and services to patients, including assessment of health status, gathering, and interpreting information, providing health teaching, and performing specific nursing functions. Additionally, they collaborate with other health care providers to ensure quality and continuity of care. The Lead LPN bears full responsibility for the care they provide and may delegate nursing activities within the scope of practice to administratively assigned staff, such as medical assistants. This position will assist with clinic operations, flow, and organization in conjunction with the Nurse Director and assigned charge nurse.
Essential Job Duties and Responsibilities
Lead LPN Duties:
Collaborates with all members of the health care team to ensure coordination of care as indicated.
LPN Duties:
Participates in activities that ensure safe, efficient, and cost-effective care.
Professional development
All other duties as assigned within scope of practice.
Specific Job Duties and Responsibilities
Responsible for handling calls from patients and/or patient representative who are seeking medical information and/or medical attention. Facilitates scheduling of appointments as the patient's condition requires, answer questions and provide health education to patients on the phone who have questions about their care.
Specific duties include:
* Participates in daily "morning huddle," proactively identifying clinical care, concerns, and needs for patient's/families scheduled for the day.
* Helps facilitate processing medication refills.
* Conducts patient call-backs/follow-up calls within a timely manner and documents the interaction within the EHR.
* Supports the office team with obtaining required medical records/consults/test results.
* Completes medical and treatment pre-authorizations in a timely manner.
* Helps make referral to outside institutions if clinical expertise is needed.
* Assists the providers and other office staff with scheduling patients for required medical appointments, utilizing EMR, and other available scheduling systems.
* Assists the provider as needed with EMR in-basket management.
* Administers immunizations within established practice guidelines.
* Completion of a pre-visit comprehensive assessment, intake, and history of new patients.
* Rooming patients and preparing the patient and room for the provider, to include the following:
o Gathering of all appropriate supplies.
o Opening the clinical record using the appropriate template.
o Review and documentation of all relevant clinical information in each patient's records, to include:
* Completion of screening and evaluation forms (PEDS, Post-Partum Screenings, etc).
* Review PROMS questionnaire.
* Confirm all appropriate patient consents for treatment/care (surgical procedures, Care in L&D, Sterilization, etc.) are obtained and provide education if necessary.
* Ensures all required insurance/forms are reviewed and signed by the patient (Medicare physical and medication/vaccine waivers).
* Comprehensive teaching and education of patients and/or their families utilizing current, standardized teaching tools and handouts.
* Assists the provider with treatments/screenings.
* (already stated above) Completion of all nurse visits, in a timely manner, to include:
o Providing and recording appropriate assessment and treatment data.
o Consults with provider, as required.
o Completion of coding within the EHR in accordance with documented industry standards and MGB Policy.
* Sends/responds to clinical messages in a timely manner.
* Assists other nurses as needed.
* Keep rooms adequately stocked.
* Assist patients in and out of wheelchairs and other assistance as needed.
* Other duties as assigned.
* Telephone Triage:
o Responds to patient phone calls in a timely manner, collecting sufficient information related to the presenting problem and medical history.
o Furnishes medical advice within the scope of the practice.
o Sends Provider note within EHR with pertinent information if necessary.
o Facilitates the scheduling of appointments, based on necessity.
o Accurately documents the encounter with the patient in the EMR.
o Maintains work queue within the EMR.
o Follows up as necessary.
Essential Knowledge, Skills, and Abilities Required for the Position
Credentials and Experience Required:
Special Requirements
Nantucket Cottage Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.