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Troubleshoot and resolve user desktop issues (hardware/software/access/security/business applications) Escalate issues to Tier 3 as needed Build, maintain, and deploy end user system images on devices Manage all work in the service desk ticketing system Provide remote support for US & International offices Perform all work according to the defined process while keeping pa
Posted 12 days ago
EBI Consulting is seeking a full time Junior Client Support Specialist to support our Sales team. The successful candidate will be someone who is eager to learn while developing customer service and project management skills. The role includes responsibility for administrative duties required for the successful launch of EBI's environmental and engineering services. This
Posted 12 days ago
Ensures a high level of confidentially, integrity, and availability of the Curry network and systems; Collaborates with the team to troubleshoot incidents by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues; Office 365 cloud management including license management, monitoring and email troubleshooting; Uses t
Posted 17 days ago
Applies professional level technical skill and judgment to provide non routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system
Posted 17 days ago
Utilize initiative and independent judgment, construct, evaluate and improve complex engineering models using conceptual descriptions and ideas. Anticipate troubleshooting needs and perform complex troubleshooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution. Configuring and troubleshooting network devices (switches, r
Posted 19 days ago
Cabot Properties is an institutional investor, developer, and operator of logistics real estate. As an industry leader for over 30 years, we have used our expertise and acumen to create ongoing value for our partners. Cabot has a strong team of dedicated, bright, strategic, and detail oriented individuals. We view people as our most valuable assets, and our greatest respo
Posted 22 days ago
Demonstrate proficiency in configuring, managing, and troubleshooting Meraki networking equipment and solutions. Ensure seamless internet connectivity for our organization, including troubleshooting and optimizing internet connections to maximize performance and reliability. Collaborate with internal stakeholders to integrate and optimize ZOOM video conferencing solutions
Posted 23 days ago
Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst
Posted 23 days ago
& Duties Oversee the maintenance and integrity of the CRM data Conduct regular audits of data, and follow up with individuals as needed Formulate, document and evangelize best practices for CRM data with feedback from leadership Train new employees and provide ongoing training on CRM best practices Collaborate with stakeholders and our CRM developer to scope, test and docu
Posted 23 days ago
Imprivata
- Waltham, MA / St. Petersburg, FL
The Senior Security Questionnaire Specialist will support the RFx Team by assisting with the project management and completion of security questionnaires and any other requests for information related to information security and Imprivata solutions. This position will work with and help project manage and complete all security/risk assessments and questionnaires, assist w
Posted 24 days ago
Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program
Posted 4 days ago
The Technical Support Group (TSG) provides hardware, software and applications support for all products in the IT Solutions, Acute Care Diagnostics (ACD) and Hemostasis market segments for direct customers in a Call Center environment. The Manager, Technical Support, Business Line is responsible for the daily oversight and management of their respective Business Line segm
Posted 9 days ago
Applied Insight
- Hanscom Air Force Base, MA
Job Description About Us Innovating to solve real world problems Applied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advanced technologies and quality analysis. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with t
Posted 16 days ago
Why do we need you ? As an Applications Project Manager & Analyst you will be responsible for providing support to our Supply Chain & Manufacturing sites. You will work closely with our business to assess new applications, selection, and implementation as well as overall improvements to existing applications, including upgrades. You will also Manage projects involving app
Posted 18 days ago
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e journals, e books, and research databases all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now worki
Posted 20 days ago
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