Cambria has an exciting opportunity for you as a Stone Countertop Claims Manager. The role requires a dynamic candidate capable of both maintaining healthy business relationships while constructively influencing the Cambria Fabricator Associate (CFA) network of customers to strive for and meet high expectations of customer service. Technical fluency with regard to our own Standard Operating Procedures (SOP) is critical and an ability to communicate these expectations is equally important. This key position will represent Cambria positively and professionally while working closely with customers, cultivating partnerships, managing and resolving cases, and ensuring the customer receives Cambria experience.
Essential Duties and Responsibilities:
Education: Associates degree, Bachelor's degree preferred
Experience: Requires 3-5 years' experience in Inside Account Management or similar experience
Systems: Google Suites, SalesForce, Oracle, Knowledge of AutoCAD a plus
Managerial Responsibilities: Responsible for managing Field Service Technician(s) assigned to the region.
Travel Requirements: Local travel required
Physical Requirements: This is an office and travel position requiring phone and computer use. Must be able to lift 50 pounds of Cambria samples or other Cambria materials.
Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account, Life, Supplemental Life, and Disability Insurance, Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
is our commitment to empower our people, support our communities, and help to sustain our environment.
For additional company information, please visit
We are an equal opportunity employer.