Sr IT Technical Analyst
Lexington, MA 
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Posted 14 days ago
Job Description

Keros Therapeutics is a public, clinical-stage biopharmaceutical company focused on the discovery, development, and commercialization of novel treatments for patients suffering from hematological and musculoskeletal disorders with high unmet medical need. We are a leader in understanding the role of the transforming growth factor-beta, or TGF-, family of proteins, which are master regulators of red blood cell and platelet production as well as of the growth, repair and maintenance of muscle and bone. We have leveraged this understanding and developed a discovery approach to generate large and small molecules to address diseases of these tissues. Targeting TGF- signaling pathways has been clinically proven to elicit robust changes in blood cells, muscle, and bone, which we believe provides a precedent and strong rationale for our strategy.

We are seeking a highly skilled and motivated Technical IT Analyst to join our dynamic IT team. This role is pivotal and will wear many hats in supporting our cutting-edge research by providing comprehensive IT solutions and support. The ideal candidate will have a robust blend of technical skills, a passion for biotech, and the ability to work collaboratively with research professionals. You will be committed to excellence and adept at handling tasks ranging from minute details to critical projects with equal dedication and skill.

Primary Responsibilities:

  1. Technical Support and Troubleshooting: Provide the highest level of technical support and guidance to research teams, addressing both hardware and software issues. Work closely with researchers to integrate new technology and tools that enhance research capabilities. Train staff on new IT systems and best practices.
  2. System Administration & Integration: Install, configure, and integrate various research software and platforms to streamline workflows and enhance research efficiency. Administer servers, storage systems, and network devices, ensuring their reliability and security. Monitor system performance, troubleshoot issues, and perform regular maintenance and upgrades. Implement and oversee data backup and disaster recovery plans.
  3. Collaborative Project Management: Work closely with research teams to understand their IT needs and manage IT-related projects from conception to implementation. Lead IT projects, from planning through execution, ensuring alignment with company goals and research objectives. Stay updated with emerging technologies and trends in IT and biotech and recommend innovations to enhance research outcomes.
  4. Training and Documentation: Provide training and create documentation on new IT systems and protocols for the user community.
  5. Cybersecurity: Ensure compliance with data security standards and regulatory requirements relevant to biotech research. Regularly assess the IT environment for vulnerabilities and implement security enhancements. Collaborate with the cybersecurity team to develop and enforce IT security.

Qualifications:

  • Bachelor's degree in information technology, Computer Science, or related field.
  • Strong understanding of IT infrastructure, including hardware, software, Operating Systems, and networks.
  • Proficiency in data management.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration abilities.
  • Liaise with external vendors to procure and maintain IT resources.
  • Knowledge of biotech research tools and software (e.g., bioinformatics tools, Electronic Notebook, laboratory information management systems).
  • Minimum of 5 years of experience in IT, with a focus on research environments, preferably in the biotech industry
  • Experience with data analysis and visualization tools relevant to biotech research.
  • Familiarity with regulatory standards in the biotech industry (e.g., HIPAA, GDPR, FDA regulations).
  • Strong understanding of cloud computing - SaaS, PaaS, Microsoft Azure, and its application in research environments.

Personal Attributes:

  • High level of adaptability and willingness to learn new technologies.
  • Ability to work effectively in a fast-paced, multidisciplinary research environment.
  • Strong analytical skills and attention to detail.
  • A proactive approach to identifying and resolving issues.

#LI-Hybrid

Our Diversity, Equity & Inclusion Mission Statement: Keros is an inclusive company. We believe that diversity drives innovation. We continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. As such, Keros takes a holistic approach in mentoring, coaching, and developing all of our Keros team members.

Keros Therapeutics is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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