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General Summary:
The Sr. Account Manager-Non-Profit is a key role on our Client Services team. This person will be the primary liaison with our client(s) and will analyze, develop and implement strategic marketing program recommendations to drive new donor growth for our non-profit clients.
Essential Job Functions:
- Analyze current client marketing programs and campaigns (primarily offline/direct mail).
- Propose strategic recommendations for improvement.
- Maintain status logs and manage current requests and action items.
- Partner with cross functional teams (Agency, Internal Depts, etc.) to issue high-quality deliverables, mapped to client's expectations and marketing goals.
- Establish and build relationships with all client contacts, internal and external. Proactively identify or clarify issues, analyze challenges, and make recommendations on what to do and how/when to do it.
- Support in the development and execution of monthly client-specific account mail plans.
- Support quarterly business reviews with the client, and or client specific meetings with the client.
- Be highly responsive to client questions, requests and needs.
- Work closely with client and internal teams to identify and resolve roadblocks to success.
* Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.
Supportive Job Functions:
- Other duties as assigned.
*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.
Knowledge, Skill, and Abilities:
- Strong Excel skills with experience working with pivot tables.
- Detail oriented and able to successfully handle multiple priorities simultaneously.
- Exceptional organizational and time management skills.
- Ability to work as part of a close-knit team.
- Strong written and oral communication skills.
- Familiarity with marketing campaign processes and tools.
Education, Experience, and Certification:
- Bachelor's degree in Marketing, Business or equivalent. *
- 3-5 years of Direct Marketing experience. *
- Experience with Direct Mail programs and best practices.
- Experience in the non-profit space preferred but not required.
*Minimum requirements needed to perform the job.
If you are a resident of the state of California, Colorado, New York, or Washington, or email us at to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.
Affirmative Action/EEO Statement:
At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled