Required:
- Windows application knowledge;
third party payers and their specific requirements; typing skills with a
minimum of 40 WPM; excellent customer service skills. Insurance knowledge,
medical terminology. Strong interpersonal skills, courtesy and tact with
patient, family members, physicians and staff members Keyboard, Computer and
office machine experience. Interpersonal skills necessary in order to
effectively interact with patients, nursing, physicians and their office staff,
quality resources, third party payers and various other patient care personnel
to exchange information; Communication skills and the ability to identify and
convey any problems to the Manager of Access; analytical skills necessary to
maintain patient records, screen insurance information and prioritize patient
placement; must posses the ability to pay close attention to detail to enable
accuracy of information; and posses excellent customer service skills. The
following are required: thorough understanding of third party payer
requirements and regulations required effective communication and interpersonal
skills to exchange information and build rapport with others. ability to identify, report and resolve issues
appropriately. analytical skills necessary to maintain patient records, screen
insurance information and prioritize patient placement; ability to pay close
attention to detail to enable accuracy of information.
- Previous
medical/hospital experience with exposure to billing/insurances and Windows
applications required, preferably 2-3+ years and in a hospital setting. Department
provides two months on the job training to learn policies and procedures, gain
an understanding of insurance requirements, medical terminology, computer entry
and legalities of signing consent forms with accuracy, and screening of medical
and financial information
- High
School or GED required.
Associate
Degree preferred.