Are you the type of person who is always helping others find what they need? Are you seeking a job that allows you to utilize your superior interpersonal skills in a fun and impactful way? If you have an interest in customer service and sales, this may be the opportunity for you!

Summer Member Concierge staff help create a welcoming atmosphere for members and guests by building relationships and providing excellent customer service for our outdoor pool area at the Ipswich YMCA facility. On a typical day, you will manage the needs of the welcome center for the outdoor pool area. This would include offering courteous, professional, and friendly support by selling/confirming memberships, informing members of the workings at our facility and directing members to the pool. There will be times during the day that you will be working indoors and then working outdoors. This position requires a genuine interest in people and the ability to build relationships with our members to effectively develop a sense of deep connection and ownership to the Y.

To thrive in this position, you work efficiently in a fast-paced environment and multitask seamlessly while responding appropriately to member inquiries. You create authentic relationships and believe in creating an atmosphere that accepts all. This is the ideal position for those interested in pursuing a career in customer service, sales, non-profit organizations, business, or who have an interest in working for an impactful organization like the Y!

In addition to a quality work environment, our YMCA offers competitive salaries, benefits, and professional development opportunities including;

• Free YMCA membership and employee discounts on programs.

• Paid training and development.

• Advancement and growth opportunities within our seven YMCA locations.

• Retirement fund with 8% company contribution (once vested/no match required)

• Sick time accrual

• Must be at least 18 years of age
• Basic knowledge of computers
• This is an indoor/outdoor position.
• Starting at the end of May, we are looking for coverage on Sundays. At the beginning of July, we are looking for people with flexible hours. Weekends are a must.
• This is a perfect position for College students who are home for the Summer!

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.