Telecom Field Technician - ONSITE
Boston, MA 
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Posted 11 days ago
Job Description
About Us

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.


Overview

We are looking for a Gas Telecom Field Technician to join us in the Boston area. The Telecom Field Technician will provide coverage for the newly installed telecom network, testing, repairing, and replacing parts. They will also perform whatever maintenance is required in the timeline dictated by TRC or by the equipment failure itself. This person will be expected to be onsite in the Westwood, MA area for field work.


Responsibilities

* Daily support will provide statewide support for the gas sites for our client. Support is expected to be normal business hours, but occasional, off-hour support will be required due to unexpected equipment failure.

* Staff provided will participate in the DOT Drug and Alcohol program for the duration of this effort.

* Staff provided will act as a coordinator in place of the Telecom Lead during periods of absence and approved by TRC management.

* Staff will provide support in the development of processes and procedures required for managed services support of new telecom network.

* The Field Technician will be accompanied to the field sites by a qualified Instrumentation and Regulation (I&R)/Plant technician as needed.

* With TRC management approval, provided staff will provide support to TRC and the client in the areas owned by Gas Control including infrastructure design, implementation, and support. Tasks will include:

a. The Field Technician will review and create documents providing comments, markups ensuring the Gas System Operations requirements are being met. The position is multi-faceted with responsibilities that will vary dependent on project or current gas system needs.

b. Support the company's Plant LNG & LPG facilities as necessary, to troubleshoot problems related to installed systems.

c. Supports & drafts the development of new process and equipment procedures as assigned and needed.

d. Helps coordinate and supervise internal and external resources necessary to ensure materials, equipment and services are available and used to support work as necessary.

* Calibrates electronic instrumentation, verifies, and adjust equipment tolerances and records results on calibration checklists and within the company's filing system.

* Must be able to record, validate and maintain records related to equipment operation/calibration as required.


Qualifications

* Must have excellent verbal and written communication skills.

* Ability to communicate with all levels of staff within the organization.

* Must be a flexible, energetic, and positive individual.

* Detail oriented

* The candidate must be able to work independently and be attentive to detail.

* The candidate must have experience with research techniques as applied to troubleshooting systems and incident resolution.

* The candidate must be familiar with midi-systems, cisco network technology, Digi Terminal Server, Perle

* Terminal Server, RV55 LTE radios, RV55 antennas, the DDS modems, and CSU/DSU modems

Desired Skills:

* Demonstrated experience working directly with field work in a utility, gas environment.

* Experience with Service Now

* Experience with ITIL Processes

* Utility Industry Experience preferred.

* An understand of Cybersecurity and computer forensics.

* Airlink

* CyberArk

Education/Experience minimum:

* At least five years of utility field experience.


EEO Statement

TRC is an equal opportunity employer: disability/veteran. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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