About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Our Float Pool Model

Our Float Pool team is a group of Medical Assistants who are specially trained and readily available to seamlessly assimilate and stabilize clinical operations within our practices. We cover gaps due to unexpected call outs, long-term leaves, planned vacations, staffing vacancies, etc. This is a unique opportunity to work autonomously to the top of your education/certification while also functioning as part of a collaborative team. The ideal candidate profile is an adaptable Medical Assistant who is confident in their clinical abilities and genuinely enjoys variety.

Are you ready to experience different practice environments, bring your talent to this team, and join us in driving medicine forward?

Locations/Hours

We are seeking per diem Medical Assistants to pick up shifts Monday through Friday, but we can be flexible on exact days based on employee availability. In this role, you would be expected to cover various practices across the Pioneer Valley. Towns/cities include:

• Amherst
• Belchertown
• Florence
• Greenfield
• Hadley
• Northampton
• South Deerfield
• West Hatfield
• Williamsburg

We do our best to keep all employees with their preferred geographic regions/specialty areas; however, float pool employees must be able and willing to commute to any of our locations during orientation (for training/precepting purposes) or during times of fluctuating staffing shortages (for cross-coverage purposes).

How You Will Support Our Offices

Our Medical Assistants partner with and work alongside a physician or advanced practice provider. Responsibilities include:

• Ensuring efficient patient flow through the office
• Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
• Performing clinically appropriate tasks related patient panel management (phone triage, test results, prescription refill, coordination of care, etc.)
• Maintaining neat, clean, and safe patient care areas
• Interacting with patients and their families in a professional, friendly manner consistent with their needs.

Qualifications

When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work.

• High school diploma or equivalent required
• Completion of a formal medical assistant training program or active Massachusetts EMT-B licensure required.
• Medical Assistant certification preferred (CMA, AAMA, RMA, CNMA, or CCMA)
• BLS certification from the American Heart Association (AHA) or American Red Cross required prior to hire.
• Internal Medicine/Primary Care Medical Assistant experience preferred.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.