Schedule Details:

Scheduled Hours:

Shift:

Hours:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Responsible for translating documents from English to target languages system-wide for UMass Memorial.
2. Ensures meaning and context of the material are maintained, and converts it into a second language, making sure to preserve the original meaning.
3. Creates glossaries or term dictionaries.
4. Proofreads and edits documents translated by external translation companies to ensure grammatically correct and true translations of the original documents. Gives final approval after graphic design team has laid out documents.
5. Consults with subject matter experts and other colleagues to understand specialized concepts and translate them appropriately.
6. Facilitates successful delivery of services to linguistically diverse consumers.
7. Explains hospital resources, office protocols, and limitations to clinicians and patients; make appropriate referrals; serve as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes.
8. Provides interpreting services with accuracy to patients with Limited English Language proficiency (LEP) and providers either personally or by telephone or scheduled and on assigned call hours.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor's Degree in Linguistics and/or Translation and Interpreting Studies, or minimum of two years' experience in the field of medical translations.
Preferred:
1. American Translators Association (ATA) certification.

Experience/Skills:
Required:
1. Exceptional fluency in English and the target language, both oral and written.
2. Strong understanding of grammar.
3. Solid knowledge of Medical Terminology in at least two languages.
4. Strong organizational, attention to detail, and interpersonal communication skills.
5. Demonstrate proficiency in use of keyboard/typing using word processing and spreadsheet software (speed and accuracy). Experience and knowledge of computer software for word-processing, database management, etc. Demonstrate proficiency in use of editing and formatting options included in word processing software.
6. Ability to learn/use other software related to translations, such as Adobe Acrobat
7. Self-motivated with ability to meet deadlines.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description.Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.