Check in passengers and their luggage at the ticket counter and gates. Collect fees related to oversized/overweight baggage, seat changes and Present, promote and sell eligible ancillary items to airline passengers Patiently handle customer concerns and complaints regarding ticketing and baggage handling Knowledgeably answer inquiries regarding flight schedules, fares, an

Guide inbound/outbound airplanes to and from the gate Transport, load and unload passenger baggage, cargo, and mail Clean aircraft passenger cabins between flights and stock aircraft with needed supplies Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories Be on time, be prepared, and be safe Qualifications Be

Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concernsManage passenger service agent manpower to ensure adequate staffing on your shiftServe as point person for customers and management to alert them to any irregular operations which may cause delays or otherwise impa

Supervise and direct the work of ramp team members as they unload/load and service aircraft for your assigned shift and/or zone Manage ramp manpower to ensure adequate staffing for your assigned shift Serve as point person for customers and management to minimize or eliminate potential delays Observe and enforce all ATS and Airline safety regulations as well as company po

Guide inbound/outbound airplanes to and from the gate Transport, load and unload passenger baggage, cargo, and mail Clean aircraft passenger cabins between flights and stock aircraft with needed supplies Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories Be on time, be prepared, and be safe Qualifications Be