Performing technical customer support to our State of Mass client via telephone, chat and email support Tier 1 support including triage and basic troubleshooting. Technicians should be advanced tier 1 with strong interpersonal skills and ability to learn new concepts quickly Support will include standard Windows environments and specialized RMV equipment and software Perf

IT Support Technician Job Locations US MA Milford ID 2024 5152 Category Information Technology Type Full Time (FT) Overview Milton CAT is looking for the right team member to launch a career with us. Our company is growing at a rapid pace if you are interested in starting or enhancing your IT career with a technology focused company, this is the place for you! Do you enjo

AND DUTIES Gather and document requirements from current or requested client specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines Perform acceptance and reg

Troubleshoot and resolve user desktop issues (hardware/software/access/security/business applications) Escalate issues to Tier 3 as needed Build, maintain, and deploy end user system images on devices Manage all work in the service desk ticketing system Provide remote support for US & International offices Perform all work according to the defined process while keeping pa

Job Description About Us Innovating to solve real world problems Applied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advanced technologies and quality analysis. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with t

Why do we need you ? As an Applications Project Manager & Analyst you will be responsible for providing support to our Supply Chain & Manufacturing sites. You will work closely with our business to assess new applications, selection, and implementation as well as overall improvements to existing applications, including upgrades. You will also Manage projects involving app

Encourage customer feedback and share with department leadership, to ensure continuous quality improvement of services; Ability to assess customers support needs through phone, email, and in person contact; Use IT service management system to document, categorize, prioritize, and communicate customer incidents and service requests within department and with customer; Prov

Physical Demands and Working Conditions This role routinely uses standard office equipment such as computers, phones, scanners, etc. Position can be hybrid 3 days in office, 2 days remote, or 100% remote for a candidate who has experience working 100% remotely Some travel may be required #LI AS1 Globally, our policy is to recruit individuals from wide and diverse backgrou

This is a hybrid role in our Newton, MA office The Cloud Infrastructure/Security Engineer will collaborate across functional IT teams and business units to drive the implementation of secure scalable, resilient and stable cloud infrastructure environments in alignment with Bright Horizons strategic objectives. The individual in this role will work closely with the Informa

Physical Demands and Working Conditions This role routinely uses standard office equipment such as computers, phones, scanners, etc. Position can be hybrid 3 days in office, 2 days remote, or 100% remote for a candidate who has experience working 100% remotely Some travel may be required #LI AS1 Globally, our policy is to recruit individuals from wide and diverse backgrou

As a key member of our team, you will contribute to software, hardware, and algorithm development and testing. The projects you work will focus on cyber applications in the wireless domain. You will benefit from our strong culture of mentorship. New team members are mentored by subject matter experts with exceptional technical and domain knowledge, which will help to acce

Under general supervision and direction of the Senior Manager, and for the benefit of the Healthcare at Home (HCAH) operation within Mass General Brigham, this position is responsible for the configuration, upkeep, and reliable operation of computer systems and other technologies. This position will be involved in related hardware deployment, software installation, platfo

Who We Are Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are

Who are we? ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a Buyers Edge Platform SaaS Solution, ArrowStream cust

The Opportunity The Service Desk Support Specialist I is responsible for providing technical support services to end users via telephone, including software setup, configuration and troubleshooting. Requests may also be received via an online portal. The duties; Service Desk Support Specialist role Provide professional, efficient and effective customer service to the end